The award reports noted significant operational improvements over the two-year period, including large reductions in case processing time throughout FY2021 as well as a systematic development of a quality management and data analysis system Join us as Jarrett explains how these improvements to the court’s case processing system were accomplished over a five-year period.

The presenter is Jarrett Perlow, who has served as Chief Deputy Clerk of the U.S. Court of Appeals for the Federal Circuit since December 2016. Mr. Perlow received his Bachelor of Arts and his law degree, with honors, from American University, where he was Editor in Chief of the Administrative Law Review. Through ASQ, he is a Certified Manager of Quality/Organizational Excellence, a Designated Evaluator of ASQ/ANSI: G1 2021, and a member of the Center for Quality Standards in Government. He is also a Certified Court Executive through the National Center for State Courts.