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ASQ: 15th Annual ASIP Conference

October 19, 2023 @ 7:30 am - 3:00 pm


Advanced Strategic Improvement Practices
A one-day in-person Annual Conference sponsored by Charles A. Liedtke, Ph.D.
Strategic Improvement Systems, LLC

Dear Friends,
Summer greetings! I would like to invite you and your colleagues to attend the 15th Annual Advanced Strategic Improvement Practices (ASIP) Conference on October 19, 2023 at the Hazeltine National Golf Club in Chaska, MN.  The purpose of the conference is to gather experts from various types of organizations to learn with each other how to improve organizations from a strategic perspective. The twelve presentations this year will be related to Organizational Structure, Strategic Planning, Innovation, Resilience, Risk Management, Safety, Lean Six Sigma, AI, Industry 4.0, Quality Management, & Productivity.  This is the fifteenth year of the conference and many participants attend every year. There is an all-star cast of presenters again this year. You will learn with thought leaders from numerous organizations in a beautiful and relaxed atmosphere. This brochure is also on the website below.

Registration and payment information is on Page 4. I hope to see you October 19!


Charles A. Liedtke, Ph.D.
Strategic Improvement Systems, LLC
Mobile: 612-388-5465
Website: www.strategicimprovementsystems.com/annual-conference/

15th Annual Advanced Strategic Improvement Practices Conference
Hazeltine National Golf Club in Chaska, MN – October 19, 2023
Brochure available at www.strategicimprovementsystems.com/annual-conference/

7:45 Check-In & Informal Networking Breakfast
8:30 Welcome & Opening Remarks
8:40 Presentation #1: Dr. KyleeAnn Stevens & Kathryn Lockie, MN DHS DCT – Becoming Philosophically-Driven: Core 4 at MN DHS DCT
9:00 Presentation #2: Shannon Groen, New Flyer – Scaling-Up Problem-Solving Tools
9:20 Presentation #3: Dr. Rachna Shah, University of MN Carlson School of Management – Advances in Lean Health Care
9:45 Break
10:05 Presentation #4: Landon Elkins, New Flyer – Reduction of Seat Damage
10:25 Presentation #5: Dr. Ralph Bovard, Medical Orienteer – The Leadership Compass: When Too Far East is West – Lessons on
Survival & Resilience
10:50 Break
11:05 Presentation #6: Dr. Janna Kenigsberg, MN DHS DCT – Opioid Overdose Risk Reduction
11:25 Presentation #7: Ping Honzay, MN Landscape Arboretum – The Organization Structure of Bees
11:50 Lunch
12:50 Presentation #8: Dr. Charles A. Liedtke, Strategic Improvement Systems, LLC – Dr. W. Edwards Deming (1900-1993): An Enduring Legacy
1:10 Presentation #9: Dina Yushkevich, Amazon – Amazon Insights
1:30 Presentation #10: Adam Dickinson, IBM – IBM: Reinvention at 112 Years
1:50 Break
2:05 Presentation #11: Dr. Erika Rivers, Wilderness Inquiry – Planning for the Future at Wilderness Inquiry
2:25 Presentation #12: Vern Campbell, University of Manitoba & Process Management – Advances in Industry 4.0
2:50 Closing Comments
3:00 – 4:15 Celebration: Beverages & Hors d’oeuvres’
Note: The agenda is subject to change due to unforeseen circumstances.
ASIP Conference Sponsor

Charles A. Liedtke, Ph.D. is the President of Strategic Improvement Systems, LLC, a management consulting company designed to assist leaders in improving the performance of their organization from a strategic perspective. Charles conducts research, consults, and provides customized training on Strategy, Culture, Quality, Analytics, Improvement, and Innovation. He has worked with organizations worldwide on strategic improvement initiatives including Fortune 500 companies, privately-held companies, non-profit organizations, government entities, hospitals, and clinics. His most recent research projects were on Quality,
Analytics, & Big Data; Big Data in Hoshin Kanri; Information-Based Customer Value Creation; Advances in Strategic Planning; Shaping Organizational Culture; Visions & Visioning; and Advances in Horizontal Interaction. Charles served as an editor for the Japanese Society for Quality Control on the English version technical standards on Guidelines for Daily Management and Guidelines for Policy Management. This work made the best practice technical standards from Japan accessible to all English speakers.

Charles earned a Ph.D. in Business – Operations and Information Management from the University of Wisconsin-Madison specializing in strategy; strategic improvement; and quantitative analysis. Charles also earned an M.B.A. and a Ph.D. Minor in Statistics from UWMadison; an M.S. Degree in Statistics from Iowa State University; and a B.S. Degree in Economics from South Dakota State University.

ASIP Conference 2023 Registration & Payment Information
Registration & Payment Information
To register . . . Send an email message that contains the information below for each participant
to Charles at
• Name
• Organization
• Title
• Email Address
• Payment Preference

Price Regular Price: $450 per person by October 12, 2023
Early Bird Price: $400 per person by August 18, 2023
To Pay . . . Payment in full for each participant must be received by October 12, 2023. There
are three ways to pay for the conference:

1) Mail a check to Charles at the address below with the registration information:
Charles A. Liedtke, Ph.D.
Strategic Improvement Systems, LLC
6231 Hummingbird Road
Excelsior, MN 55331

2) Email a purchase order to Charles with the registration information and you’ll be invoiced.

3) Email the registration information to Charles and indicate that you would like to pay by
credit card. You will then receive an invoice through PayPal.

A person’s registration is transferable to another person at any time until the conference begins on October 19, 2023. There will be an 80% refund ($360 or $320) for a cancellation until October 12, 2023. There will be no cancellation refunds after October 12, 2023.

The registration fee of $450 per person (or $400) includes:
• The opportunity to see twelve presentations and learn with thought leaders
• Breakfast, lunch, and break refreshments throughout the day
• Beverages and hors d’oeuvres’ at 3:00 p.m. immediately following the conference

Conference Location
Hazeltine National Golf Club
1900 Hazeltine Boulevard
Chaska, MN 55318
Phone: 952-556-5400
Email Charles with questions at .

Privacy Notice: The above information will only be used for internal administrative purposes by Strategic Improvement Systems, LLC and will not be shared with any third party


Hazeltine National Golf Club
1900 Hazeltine Boulevard
Chaska, Minnesota 55318
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